This course is designed to improve phishing detection skills for employees in various roles within a large insurance company. Built using the ADDIE model, it features scenario-based learning with interactive exercises tailored to real-world phishing threats. By engaging employees through role-specific scenarios and multimedia, the training helps reinforce best practices and promotes vigilance in cybersecurity.
The course addresses key challenges like inconsistent application of phishing prevention techniques and adapts to the varying technical proficiency levels of the audience.
The Process
To ground the project in real-world challenges, I consulted with an IT professional, who acted as my SME. We discussed common issues in phishing awareness, noting that many users still engage with suspicious emails despite regular training.
I reviewed relevant cybersecurity guidelines and the company’s specific needs to identify core learning objectives. This stage focused on outlining the skills and knowledge needed to recognize and handle phishing attempts effectively, tailored to different roles within the company.
To make the training engaging and relatable, we incorporated scenario-based learning with branching pathways that simulate real phishing attempts. This approach immerses learners in practical decision-making experiences, reinforcing essential skills.
We defined success through measurable outcomes, such as reduced incidents of phishing clicks and improved quiz scores post-training.
After developing a Design Document and Style Guide, I collaborated with the SME for feedback, ensuring alignment with the company’s standards and goals.
Once approved, I moved on to storyboarding and wireframing, setting the foundation for a structured, visually cohesive learning experience.
Design Document
Style Guide
Storyboard
Hi-res Mockups
